Help centre

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Answers to the most common questions.
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Getting startedHow to log in to your hosting dashboardAccess your control panel, reset your password, and navigate your account for the first time.EmailHow to set up your business emailConfigure your email client on desktop or mobile using your Nrold mail credentials.SecurityWhat to do if your site shows Not SecureDiagnose and fix SSL certificate errors so visitors always see a padlock in their browser.BillingHow to pay your invoice via M-PesaStep-by-step guide to completing an STK push payment when your renewal invoice arrives.DomainsHow to point your domain to NroldUpdate your DNS nameservers or A records so your domain resolves to Nrold infrastructure.MigrationHow to request a site migrationWhat to send us and what to expect — most migrations complete within 24–48 hours.

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